CASE STUDY
Product Designer
Figma, draw.io
7 Weeks
A mobile application that allows users to browse through hymnal songs, different categories, recently viewed hymns, and their favourite hymns.
It was the last Friday of the year 2020, and I went to a general church vigil. It was time to sing a hymn, and I observed that most people in the congregation did not sing along because they did not have access to the hymnbook, as limited copies were printed for sale.
As a Product Designer, I observed and discovered the problem, made a few assumptions, conducted qualitative user research to validate and invalidate my assumptions, and then ideated on possible solutions.
I used the design thinking approach with a few alterations. Listed here is how I solved the problem.
Identify a problem and make assumptions.
Research and Analysis.
Draw insights and findings.
Ideation, List features and sub-features.
User-flow, Sketches and Wireframes.
Style guide and High-fi design.
Prototype and Usability testing.
The qualitative user research method (User Interview) was used to get data and also to observe the behaviour of end-users. I listed the objectives of the user research and what the user research should address and interviewed 4 participants. The research questions are listed below.
What is your name?
What do you do?
What is your daily activities like?
Do you have the Gpa Hymnbook?
If yes, how often do you use it?
If no, why don’t you have it?
What do you think about Gpa having an App for hymnal songs?
Do you think an Hymns app would improve and help people know more hymnal songs? Expatiate
Have you used an hymns app before?
If yes, can you describe the experience?
What do you think about an app that’d be able to sing the hymns?
What other features would you love to see in the any hymns app?
The user research results were analysed, and 2 key user groups were identified (those with the hymnbook and those without the hymnbook).
1
Users want to have easy access to hymnal songs.
2
Users love the idea of having a hymn app.
3
Users want a solution with a smooth experience that is accessible and easy to use.
1
How might we ensure easy access to hymnal songs?
2
How might we make more people accustomed to hymnal songs?
3
How might we ensure proper retention of hymnal songs?
Hymns classification.
Language switch (English & Yoruba).
Increasing text size.
Search bar.
Recently viewed hymns.
List of favourites hymns.
Playing hymnal songs.
Key signature of hymns.
Switching to the next and previous hymns.
I took my time to sketch and iterate on each screen of the design. Before sketching, I first identified the number of screens required and ensured that the sketches addressed the insights generated.
In the first stage of converting the sketches to digital wireframes, I made sure that the screens were intuitive enough for users to use.
I tested the mobile app with 4 Users, of which 2 are Product Designers. The following observations were made:
1
Users had no issues navigating the Mobile App.
2
For accessibilty, the 16, 18 and 20px in the settings and Hymnal song screens should be replaced with Small, Medium, and Large.
1
Development of the Mobile App.
2
Users can choose whether to play the Hymnal songs with or without voice i.e. Voice+Organ or Organ alone.
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